Go back Sherwood Forest Hospitals NHS Foundation Trust
Waiting List Manager
The closing date is 04 August 2025
Are you ready to take the lead in transforming patient access and elective care delivery? We're looking for a dynamic and drivenWaiting List Managerto join our team atSherwood Forest Hospitals NHS Foundation Trust, supporting bothKing's Mill HospitalandNewark Hospital.
In this pivotal role, you'll be at the heart of our mission to deliver thehighest standards of patient care. Your leadership will ensure that waiting list services run smoothly, efficiently, and in full alignment with bothlocal and national waiting time guarantees--including the crucial18-week Referral to Treatment (RTT) target.
You'll oversee the day-to-day operations of the waiting list service, guiding a dedicated team to proactively manage patient pathways, reduce delays, and meet performance targets. Your work will directly impact patient experience, ensuring timely access to care and supporting clinical teams in delivering safe, effective treatment.
This is more than just a management role--it's an opportunity to lead service improvement, influence operational strategy, and make a real difference to the lives of our patients.
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer the job description attached
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached
Person Specification
Knowledge Requirements
* Knowledge of NHS
* PAS Computer Skills/C&B including DoS and commissioning
* Ability to interpret/analyse data
* Ability to use spreadsheets
* Confidentiality procedures
* Current knowledge of NHS issues, understanding of modernisation and targets affecting OPD
Qualifications
* Educated to A Level standard or equivalent
* IHRIM Certificate or equivalent level of knowledge
Further Training
* Knowledge of medical terminology
* DoS Building
Experience
* Patient Admin experience to include OPD clinics/appointments systems and booking
* Service change
* Application of capacity and demand principles
* Leading project areas or work streams preferably in the out patient setting
Contractual
* Regular attender and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
£31,049 to £37,796 a yearper annum pro rata
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