Responsibilities
Reporting into the Senior General Manager, you will lead diverse operations where you will form a management team that creates, sustains, and embeds a culture of employee engagement, high performance, continuous improvement, and succession planning.
With a focus on operational efficiencies, you will drive outstanding customer service excellence, champion health, safety, and quality activities across the operation, lead and implement cost‑saving initiatives through effective LEAN practices and financial KPI targets.
You will form excellent customer relationships through exemplary service delivery, acting as the main point of contact for all operational performance activities, investigating problematic issues or failures and implementing solutions and protective measures to mitigate future risk.
You will take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics, and overall performance to ensure activities align with operational and contractual budgetary targets.
In addition, you will collaborate with senior management to support new commercial opportunities, projects, and value‑added solutions with a focus on organic growth, site development, and maximum revenue.
You will support in creating, defining, and deploying operational strategies aligned with product line objectives and participate in wider project support as and when required.
Qualifications
To be successful in your application you will have proven experience of managing large, multi‑contract warehousing operations with a high level of client interface, ideally within a fast‑paced 3PL operation.
* Proven multi‑contract experience.
* Knowledge of the Retail and Consumer or FMCG industry.
* Experience in creating a high‑performing team.
* Excellent coaching, mentoring and leadership skills.
* Strong commercial and business acumen skills.
* Significant client‑facing experience with the ability to build strong working relationships.
* Natural negotiation, influencing and problem‑solving skills.
* Excellent communication skills.
* Strong data analysis skills capable of creating and understanding statistical reports.
* Skilled in driving innovation, change and continuous improvement initiatives.
Benefits
This amazing role comes with a competitive salary, company car or car allowance, bonus, private medical and much more.
Equal Employment Opportunity
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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