About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI‑powered product stack to help companies measure, manage, and scale real‑time reputation performance across all customer feedback channels.
We have raised significant funding from top‑tier firms such as Bessemer Venture Partners, Kleiner Perkins, and Marlin Equity Partners, and serve major global brands across automotive, healthcare, and property management.
Role: Sales Enablement Manager – Liverpool
Reporting directly to the Head of Sales Enablement, you will be the primary enabler for our EMEA sales teams (SDRs, AEs, AMs), ensuring they have the tools, training, and content needed to win.
Responsibilities
* Provide “just‑in‑time” support by working directly with BDRs, AEs, and AMs in prospecting, deal execution, and renewals.
* Join deal reviews and pipeline meetings to identify immediate help for the team.
* Guide new hires through their 30/60/90‑day learning pathways, ensuring full productivity from Day1.
* Partner with Marketing and Product to convert high‑level messaging into sales‑ready assets such as battlecards, email templates, and pitch decks.
* Lead live and virtual workshops, role‑play sessions, and skill refreshers to keep the team sharp.
* Help the team master our tech stack (Seismic, Gong, Salesforce) through “how‑to” support and workflow optimisation.
* Act as the “eyes and ears” of the Enablement team in EMEA, gathering field feedback to iterate on global programs.
Qualifications
* 5+ years of sales enablement experience, or equivalent relevant experience.
* Undergraduate degree preferred (not required).
* Player‑coach mentality: collaborative, initiative‑driven, and comfortable rolling up sleeves.
* Track record of turning ambiguous directives into practical tools for sales reps.
* Exceptional verbal and written communication skills; able to explain complex product updates clearly.
* Tech savvy with familiarity of modern GTM tools (LMS, CMS, CRM) and interest in leveraging AI to improve seller productivity.
* Adaptability and organisational skills to manage multiple high‑priority projects in a fast‑paced environment.
Benefits & Perks
* Fully funded private medical insurance for you and your family.
* Life insurance 4x annual salary.
* Company‑funded Medicash cash plan for employees and dependent children.
* Employee Assistance Programme (EAP) – confidential mental health, wellbeing and practical support.
* 21 days paid annual leave plus all UK bank holidays; 6 company‑wide “Extended Company Holidays” each year.
* Cycle to Work, Home & Tech Schemes – up to 8% savings on products with interest‑free financing.
* Pension scheme with Scottish Widows via salary sacrifice.
* Employee Resource Groups (ERGs) for connection, belonging and shared experiences.
* Free on‑site car parking at Liverpool office.
* Free snacks and drinks; £15 towards lunch on core days via Deliveroo.
* Gym membership reimbursement up to £20 per month.
* Mortgage Advice Service – access to experts for best mortgage deals.
Work Arrangement
Hybrid schedule: office in Liverpool on Tuesdays and Wednesdays (subject to change) and remote for the rest of the week.
Equal Opportunity Employer
We are proud to be an equal‑opportunity employer and strive for a workplace free from discrimination. This includes fairness among race, religion, ethnicity, gender, sexual orientation, age, marital status, disability and other protected characteristics. For more information about how we handle personal data, see our Candidate Privacy Notice.
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