We are seeking an organised, proactive and highly dependable Executive Assistant to provide direct support to the Director across two residential care homes and associated business projects.
This is a varied and rewarding position working closely with the Director to support the smooth operation, development and ongoing improvement of services located in Burnham-on-Sea, Somerset and Bodmin, Cornwall.
The role combines executive support, project coordination, business administration, quality and compliance support, and operational organisation. No two days will be the same.
You will become a trusted support to the Director, helping manage priorities, coordinate projects, monitor actions, prepare information and ensure important tasks are progressed efficiently.
This is an excellent opportunity for somebody looking to develop their career within care, business operations, project management or senior leadership support.
Key Responsibilities
Director Support
Provide day-to-day support to the Director
Manage actions arising from meetings and business reviews
Coordinate priorities, deadlines and follow-up activities
Prepare reports, presentations and business documentation
Draft professional correspondence and communications
Assist with diary management and meeting organisation
Project & Business Coordination
Support business improvement projects
Coordinate implementation of new systems and processes
Monitor project progress and update the Director regularly
Liaise with managers and external stakeholders
Assist with service development initiatives
Operational & Compliance Support
Assist with quality assurance and compliance activities
Support preparation for audits and inspections
Monitor action plans and improvement programmes
Help maintain organisational records and trackers
Support policy and document management systems
Administration & Organisation
Maintain organised electronic filing systems
Prepare meeting agendas and minutes
Track business performance information
Coordinate information requests from managers and departments
Assist with occupancy, admissions and marketing administration when required
What We’re Looking For
Essential
Exceptional organisational skills
Strong administrative and coordination abilities
Excellent written and verbal communication
High attention to detail
Ability to work independently and prioritise effectively
Strong IT skills, including Microsoft Office 365
Professional, trustworthy and discreet approach
Desirable
Experience supporting directors, senior managers or business owners
Experience within healthcare, social care or regulated environments
Project coordination experience
Knowledge of compliance and quality systems
Experience managing multiple priorities across different sites or services
Career Development
This role offers significant scope for development as the organisation grows.
The successful candidate will gain exposure to:
Residential care operations
Business management
Quality and compliance systems
Project management
Service development
Leadership decision-making
Future progression opportunities may include:
Senior Executive Assistant
Business Support Manager
Operations Coordinator
Quality & Compliance Manager
Assistant Operations Manager
For the right individual, this role could become a key leadership support position within the organisation.
Why Join Us?
You will work directly alongside the Director, gaining experience across all aspects of running successful residential care services while making a meaningful contribution to the lives of older people.
We are looking for somebody who wants to become an integral part of our journey and help shape the future of our services.