Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service Key Responsibilities: Providing exceptional customer service and promptly addressing customer enquiries Handling administrative tasks including data entry, file management, and documentation Maintaining accurate records of customer interactions and transactions Coordinating with internal teams to resolve customer issues efficiently Processing service requests and ensuring timely follow-ups Job Requirements: Experience in an administrative or customer service role Excellent communication and interpersonal skills Strong organisational and multitasking abilities Proficiency in Microsoft Office Suite and other common office software Ability to handle and resolve customer complaints with professionalism Good problem-solving skills and attention to detail Ability to work effectively both independently and as part of a team Understanding of customer service principles and practices Benefits: Stable and ongoing contract Opportunity to develop and refine your customer service and administrative skills Supportive and collaborative work environment Involvement in a crucial sector providing essential services If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to ap...