Join us as a Senior Service & Data Governance Manager where you will be accountable for establishing two new Data Domains on behalf of the Head of Marketing, Sales and Service who is the Data Domain Owner and for overseeing the resolution of current known data issues across the business, technology and operations. Within this role you will be required to close a number of ORACs, improve data governance, data lineage and issues relating to data being synchronised through our platforms.
To Be Successful In This Role
* Experience in Data Governance and Data Mapping
* Proven ability to identify client critical data and owners
* Knowledge/experience of Salesforce, SQL, Data governance and understanding of data and platform connectivity
* Problem‑solving mindset – seeks to understand underlying issues and resolve
* Experience in influencing and strong stakeholder management
* Good understanding of Corporate Banking and Group Product, and knowledge of internal stakeholders
Desirable Skills And Qualifications Include
* Experience within Financial Crime and handling data
* Knowledge of Corporate Banking systems and processes
* Experience in client experience strategies and tools
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.
This role is located in London.
Purpose of the role
To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations.
Accountabilities
* Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards.
* Monitoring data quality and records metrics and compliance with standards across the organization.
* Identification and addressing of data and records management risks and gaps.
* Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records.
* Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives.
* Provision of Group wide guidance and training on Data and Records Management standard requirements.
Vice President Expectations
* To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies and processes; deliver continuous improvements and escalates breaches of policies or procedures.
* If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance and contribute to employee pay decisions or changes. Lead specialists to influence operations in alignment with strategic and tactical priorities, balancing short‑ and long‑term goals and ensuring budgets and schedules meet corporate requirements.
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver a consistently excellent standard. The four LEAD behaviours are: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
* For an individual contributor, act as a subject‑matter expert within own discipline and guide technical direction. Lead collaborative, multi‑year assignments, guide team members, identify the need for inclusion of other specialisations to complete assignments, and train, guide and coach less experienced specialists.
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross‑functional areas of impact and alignment.
* Manage and mitigate risks through assessment, supporting the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisation’s functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and strategies.
* Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives. In‑depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem‑solving processes.
* Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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