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* A new exciting Permanent Customer Service Advisor Position in Harrogate!
* To work for a reputable and progressive business!
About Our Client
Michael Page has partnered with a reputable and progressive business in Harrogate. The organisation is looking for a Customer Service Advisor to join their established team on a permanent basis, with an immediate start possible. This is an exceptional opportunity for someone experienced in customer services. The business is open to candidates from various sectors and provides excellent training and a structured career path for all employees. Please apply now!
Job Description
As a Customer Service Advisor, you will work as part of a supportive team to assist clients with their services. You will handle a high volume of calls in a busy environment, addressing general and technical support queries, and ensuring service level agreements are exceeded. The role involves taking orders, processing them into the system, working with engineers to schedule appointments, and organizing fault repairs.
The Successful Applicant
Previous customer service experience from any sector is desirable.
Excellent communication skills and a confident telephone manner.
Ability to work under pressure in a busy environment.
Keen eye for detail and good organizational skills.
Personable, with the ability to build excellent relationships.
Passionate about customer experience and delivering the best service.
Excellent team player.
What's on Offer
Salary of £25,000+.
Reputable business in Harrogate.
Excellent training and progression opportunities.
Central location.
Great team environment.
Regular socials and incentives.
Growing business, exciting time to join.
Excellent offices and facilities.
Immediate interview and start available.
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