Compliance Support Administrator - 12-Month FTC
Watford Community Housing
Salary: £26,650 - £30,000 - 37 hours per week
The Vacancy
At Watford Community Housing, the safety of our customers is our highest priority. An exciting opportunity has arisen in our Building and Resident Safety Team for an experienced Compliance Support Administrator to support in the delivery of our Compliance workstreams. If you are a reliable, driven individual, this is your chance to make a difference and take the next step on your career ladder.
Introduction to the role
As part of our Building and Resident Safety Team, you will use your knowledge and skills in the key compliance areas such as gas, asbestos, fire safety works and water management to ensure that the business remains compliant, and our residents are safe in their homes.
Role purpose
The right candidate will need the ability to support the delivery of our contract requirements and key performance indicators, ensuring the contractor remains on target. Develop and maintain high personal standards of customer care, always behaving in a courteous, polite and considerate way. Work effectively and professionally in challenging situations and seek support where appropriate.
What's the role?
Key Accountabilities:
* Maintain accurate and current compliance records, utilising our asset management system.
* Ensure data integrity is maintained to a very high standard and that quality assurance process is followed.
* Coordinate contractor meetings, including addressing performance issues, escalating concerns where necessary, and taking clear, accurate minutes to maintain a full audit trail.
* Oversee contractor payments, including raising of purchase orders, inputting of invoices / valuation in a timely manner to ensure payment terms are met.
* Support the Compliance Leads by providing accurate and timely reports on key compliance areas.
* Support the organisation in compliance matters relating to repairs, maintenance, or wider programmes of work.
What are we looking for?
Essential:
* GCSE A - C (min grade 4) in Maths and English
* ICT literate
* Good team working skills
* Working to deadlines
* Good communications skills
* An understanding of database systems
* Ability to prioritise, organise and manage a diverse and complex workload
* Co-ordination of planned and cyclical programmes, to successful completion and on-going compliance
* Raising orders and processing invoices and general administration
* You will need to maintain a satisfactory basic level DBS check.
Desirable:
* Knowledge of the housing sector
* Knowledge of Microsoft Office including Excel
View full Job Description HERE
Who you'll work with
* Responsible to: Contracts Lead
* Department: Building and Resident Safety
Our values
* Professional - We are honest, open and respectful. People trust us to keep our promises.
* Forward-thinking - We have a can-do attitude and embrace opportunities to improve and innovate.
* Collaborative - We work together as one team and build lasting partnerships to get results.
What can we offer you?
* 28 days' annual leave (pro rata)
* Employer pension contribution of up to 11%
* Development opportunities
* Comprehensive employee rewards scheme
How we work
We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.
How to apply
If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV.
Closing date: 27th March 2026
Interviews: week commencing 30th March 2026
(Please note we reserve the right to close the vacancy early if we receive a large response.)