Responsible for grasping the nuances of clients or partners within the industry of focus. Quickly ramp-up on new product sets or client technical stacks to provide engineering consultation. Be comfortable switching between products and able to explain trade-offs. Develop subject matter expertise in trending spaces to provide deeper advice and solutions.
Opportunity identification (Technical Solutions)
Responsible for active participation in industry and account business planning. Meet with clients or partners to understand their objectives and challenges. Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations to help. Secure alignment with clients or partners and sales on the need and the commitment to move forward.
Relationship management (Technical Solutions)
Responsible for earning trust by actively listening and then demonstrating an understanding of the partner or client's core needs in their language. Help partners or clients understand what they can achieve with technology and how we can help. Partner with stakeholders in sales, business development, or product to understand industry dynamics and identify partners or clients in need of advanced solutions to unlock revenue, business growth and efficiency.
Solution Design and Implementation
Responsible for scoping out the solution work needed. Design the solution end-to-end. Write the code. Help the client or partner integrate the solution or its output. Follow engineering best practices (design and code reviews, test coverage, maintainable code that is clear, idiomatic, and follows the style guide). Ensure the solution is compliant with data and legal policies and has the necessary reviews for launch.
Qualifications:
1. Core Tech role related knowledge: Knowledge of one or more core tech area including Web Tech, Data/Big Data, Systems Admin, Machine Learning, Systems Design, Networking, Large Dataset Processing, Video/Mobile, data analysis, Cloud, Containers, Telecoms, Video, Hardware/Low Level, Android OS, Chrome OS, Mobile, Auto, Wearables, or other specialities to be determined by hiring manager.
2. Opportunity identification: Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunities with others.
3. Software development lifecycle (Technical Solutions): Knowledge of the overall process for developing solutions. This includes knowledge of the roles and responsibilities of engineering and other functions, major phases, checkpoints, and deliverables. This also includes the ability to identify common issues and considerations for delivering a solution.
4. Software engineering: Ability to write readable, well-structured code with at least one programming language. Follows engineering best practices including code review and reuse, documentation, automated testing, and utilizing common code patterns. Ability to identify, triage, and repair technical issues in team code.
5. Stakeholder management (Technical Solutions): Ability to interact clearly, partner with, and influence clients and non-technical sales partners by taking a consultative and data-driven approach. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and customize communications to an audience while engaging in difficult or sometimes high-pressure situations.
6. Technical problem-solving: Ability to analyze technical and/or organizational situations or problems from a broader perspective and ability to consider how factors or components in a system interrelate and work over time within the context of larger systems.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Technology, Information and Media
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