Field Service Engineer
Leeds, Yorkshire
£29,500 + Company Vehicle + Benefits
Based within the Yorkshire region and working as part of the Yorkshire team, this role focuses on the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites and possibly some global travel.
1. Provide exceptional service to customers within a designated region
2. Installation of company and third-party systems and products
3. Carry out hardware and software modifications/upgrades on existing sited equipment
4. Regular PPM maintenance of existing products
5. Root cause analysis and removal of issues
6. Continuous improvements in the processes and service we offer
7. Reactive call-out response on customer sites within a designated region on a rota basis. This is will include working some unsociable hours
8. Management and control of spare parts allocated to you and in your region
9. Communication and escalation of any service issues in line with the relevant processes
10. Flexibility to travel to cover for other regions during periods of high workload
11. Working as part of a team or individually responding to on-site customer support requests
12. Weekend and evening call out cover on a rota system with other regional engineers
13. To undertake a...