A leading media and entertainment brand in the UK is seeking a Lead Service Designer to own and elevate customer journey design across various services. The ideal candidate will lead a team to enhance multi-channel experiences and drive strategic service design that aligns with business goals. Candidates should have proven service design experience, a strong understanding of Agile methodologies, and the ability to collaborate across multiple departments. This role offers the chance to make a substantial impact on customer experience.
#J-18808-Ljbffr