Keep our network moving. Lead a high-performing team. Be our next Network Support Team Leader.
At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre plays a critical role in making that happen. Were looking for a people-focused Network Support Team Leader to lead, develop, and manage our NOC team, ensuring the right resources are in place to deliver reliable, responsive support around the clock.
This role suits someone who enjoys leading people, managing performance, and keeping operations running smoothly, with the technical understanding to ask the right questions and support effective decision-making.
If you thrive in a fast-paced operational environment and take pride in building strong, capable teams, this could be the ideal next step for you.
About the role
As our Network Support Team Leader, youll have day-to-day responsibility for the performance, development, and wellbeing of our Tier 2 NOC engineers. Youll ensure the team is effectively resourced, supported, and aligned to deliver against SLAs and customer expectations.
This is a hands-on leadership role, combining people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will be leading people, managing w...