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Systems & automation lead

London
Goodman Masson
€80,000 - €100,000 a year
Posted: 16 June
Offer description

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This range is provided by Goodman Masson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Systems & Automation Lead | Hybrid - in office 3 days per week | £70 000 - £80 000

Do you have a passion for process optimisation and systems transformation?

We're looking for a systems specialist to lead a high-impact function where technology, automation, and operational excellence intersect. In this role, you’ll spearhead the evolution of our billing systems and processes—owning the roadmap for automation, system enhancements, and data integrity that directly supports revenue recognition and customer experience.

What You’ll Do:

* Own and lead the full billing lifecycle, from invoice generation to revenue recognition and claims management
* Take full accountability for the billing system landscape—managing current platforms, identifying improvement areas, and leading implementation of new solutions
* Define and deliver a billing technology strategy aligned with business needs and long-term IT architecture
* Lead the rollout of new system functionalities and tools, such as pre-billing technologies, automated validations, and self-service capabilities
* Identify and implement opportunities to streamline workflows, reduce manual inputs, and increase billing accuracy through automation
* Work closely with internal stakeholders (Finance, IT, Customer) and external service providers to ensure billing platforms are resilient, scalable, and compliant
* Act as business owner for all billing-related change initiatives, ensuring timely delivery, robust testing, and minimal business disruption
* Use billing analytics and system-generated insights to influence strategy, resolve issues, and drive decision-making

What You’ll Bring:

* A proven track record in billing operations and systems transformation
* Experience leading or collaborating on large-scale system implementations, upgrades, or process digitisation
* Familiarity with ERP, billing, or revenue management platforms
* Strong analytical mindset, with a passion for improving data accuracy, automation, and process efficiency
* Excellent project management skills and the ability to align technical teams and business stakeholders
* Leadership experience, with a focus on motivating teams through change and building high-performing cultures

Why Join?

This is your opportunity to lead from the front—driving digital transformation in a mission-critical function, with the full backing of senior leadership and access to the tools you need to innovate. You’ll work across systems, functions, and geographies to make a measurable impact on both performance and customer experience.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Accounting/Auditing and Consulting
* Industries

Consumer Services

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