About the role
Fixed Term Contract until January 2027
As a key member of the DDaT team, the Server & Cloud Engineer will play a crucial role in building, managing, supporting, and optimizing our data centre and cloud infrastructure.
They will support the DDaT function through a responsive and proactive approach to all tasks, where quality customer service and satisfaction are paramount and assist with the continual development and improvement of the HC One platforms.
They will work closely with technology team members, colleagues within the wider DDaT team and third-party providers and provide transitivity between infrastructure, network and code and will work to ITIL standards and process to ensure security, continuity, back‑up and recovery as well as outstanding service availability.
About The Company
HC‑One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.
We are very proud of our outstanding team at HC‑One. They are caring, warm‑hearted and professional people who have a clear understanding of our Residents' individual needs, choices and wishes.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC‑One family.
What HC‑One offer
* Award‑winning learning and development
* 25 days annual leave
* An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
* GP online – providing around the clock GP consultation via an interactive app – available to you and your children under 16
* Colleague discounts – Access to over 1600 high‑street discounts including carefully selected discount partners
* Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
We want you to have an amazing experience working at HC‑One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
About You
Ideally holding Microsoft Certifications to Associate level, or working towards, you have experience of delivering, managing and supporting innovative technology solutions within compute, storage and security domains, of adherence to technology standards, of incident and problem management within an ITIL framework and extensive technical knowledge of a wide range of technology, protocols, operating systems and standards.
You can build effective working relationships and collaborate ideas from multiple stakeholders and are able to communicate concepts to technical and non‑technical stakeholders. You have creative problem‑solving skills with a solutions‑focused approach, a high degree of accountability, commitment, and responsibility, and are proficient in the provision of high‑quality technology documentation and test plans.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
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