Camera Enforcement Unit Business Support Assistant – Viewing Team
Join to apply for the Camera Enforcement Unit Business Support Assistant – Viewing Team role at West Midlands Police
Camera Enforcement Unit Business Support Assistant – Viewing Team
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Join to apply for the Camera Enforcement Unit Business Support Assistant – Viewing Team role at West Midlands Police
Job Description
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Job Description
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Role Purpose
To provide efficient clerical and administrative duties necessary to progress camera offences from a range of enforcement cameras across the West Midlands Policing area.
Key Responsibilities
* Following of set procedures to view offences that have been produced by a range of fixed cameras and input/import from original offence onto the appropriate national system e.g. Startraq/Pentip
* Maintain and update on any issues with back office enforcement equipment to ensure cameras are operational to their maximum
* Assist with the production of prosecution files in relation to detected offences.
* Provide general clerical assistance e.g. filing, photocopying, postal despatch, maintenance of records, statistical returns, management information, and, where appropriate, diary management
* Maintain and update both manual and computerised office systems and/or databases in accordance with departmental and force procedures
* Answer and action telephone and face to face enquiries
* To operate computers in respect of data input, analysis and search procedures
* To operate word-processing/typing and associated equipment, ensuring control and security of disks and maintenance of equipment
* Receive and implement updates to electronic records, e.g. call logging, using computer systems
* File and retrieve documents within an established document management system or central data file
* To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Essential
Essential and desirable skills
* Ability to work to strict deadlines, managing a workload whilst balancing competing demands
* Ability to accurately input/ file and retrieve data
* Competent in the use of IT, including Microsoft packages or equivalent
* Ability to handle sensitive and confidential information whilst demonstrating the utmost integrity and professionalism
* Effective Communication skills, written and verbal
* To display a good level of interpersonal and communication skills
Desirable
* Working in a customer service environment
* PNC
* Knowledge of building court files and / or use of Connect
* Ability to be flexible and work in a team environment
* An interest/knowledge of road safety issues/casualty reduction
Hours of work
The hours of work are 36.5hrs a week, Monday to Friday 08:00 to 16:00.
Location
The role is presently at Wednesbury, but is likely to move to Dudley in late 2025.
Vetting - Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical - Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Interviews: TBC
Contact: For more information please contact Claire Waring (claire.waring@westmidlands.police.uk)
Probation Policy - Under the Probation Policy, if you are currently in your probation period, “during your probationary period you will not be permitted to apply for alternative police staff roles within the Force unless there are exceptional circumstances. In such cases, you would require the support of your line manager prior to applying for alternative roles, and if successful, your probationary period will start over.”
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”
About Us
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.
The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Law Enforcement
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