Job Description
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Group Head of IT Systems & Infrastructure
Our client is a rapidly expanding group of companies of diverse business interests.
As part of a wider Group transformation project NRG have been enlisted to assist with the recruitment of a Group Head of IT Systems & Infrastructure
Are you ready to shape the IT backbone of a rapidly growing, transformation-focused organisation?
We're looking for an experienced Group Head of IT Systems & Infrastructure to lead the development, integration, and operational management of enterprise-wide IT systems during a time of significant expansion and change.
About the Organisation
This fast-scaling, private equity-backed group with recent acquisitions and further growth on the horizon, the group is building a new brand and unified IT architecture to support its long-term strategy.
You'll join a newly formed internal support and systems team and play a key role in delivering a robust, secure, and compliant IT infrastructure aligned to the Group's technology roadmap-designed to enable collaboration, operational efficiency, and secure digital transformation.
Role Overview
This hands-on, strategic role requires a proven leader with experience in complex Microsoft 365 environments and enterprise IT systems.
You'll be responsible for implementing and managing a Group-wide infrastructure built on Microsoft's cloud and hybrid technologies, integrating systems from acquired businesses, and maintaining operational excellence.
You'll be the driving force behind a new, Microsoft O365 tenancy and ensure successful integration of multiple domains into a cohesive platform that supports productivity, governance, and collaboration across the business.
Key Responsibilities
Systems Strategy & Planning
• Define and implement the Group IT roadmap in alignment with business strategy
• Assess existing systems and prioritise technology initiatives and projects
• Allocate resources and track progress with internal and external stakeholders
Microsoft 365 Tenant Integration
• Build and manage a Group-wide M365 across multiple domains
• Standardise platform configuration and enforce governance and security policies
• Enable seamless collaboration, identity and access management, and application integration
• Manage third-party applications such as Sage, COINS etc
Integration, Migration & Transformation
• Lead integration of IT platforms from acquired businesses into the Group infrastructure
• Coordinate secure and compliant data migrations and system cutovers
• Optimise platform performance, simplify collaboration and reduce duplication
Operations & Support
• Ensure the stability, security, and efficiency of day-to-day IT operations
• Oversee troubleshooting, upgrades, and BAU system administration
• Manage MSPs and other vendors to meet SLAs and performance targets
Compliance & Risk Management
• Enforce policies that support regulatory compliance and IT security
• Develop and test Business Continuity and Disaster Recovery plans
• Monitor risk, conduct audits, and implement remediation actions as needed
Project & Budget Management
• Lead IT projects through their life cycle, including scoping, budgeting and delivery
• Track project performance using KPIs and provide actionable insights to senior leadership
• Report against OpEx and CapEx budgets, ensuring effective use of resources
Stakeholder Engagement & Training
• Work closely with stakeholders in HR, Finance, and Service Delivery to align systems with needs
• Provide training and adoption support for new systems and processes
• Champion innovation, continuous improvement, and digital enablement across the organisation
Experience & Skills Required
• 5+ years in IT systems/infrastructure management
• In-depth experience administering and configuring Microsoft 365
• Strong understanding of Exchange Online, SharePoint, Teams, OneDrive, and cross-domain collaboration
• Proven track record in IT systems integration, governance, and security
• Excellent project management, communication and stakeholder engagement skills
• Comfortable working in a high-change, fast-paced environment
The successful candidate will be joining the business at a key and exciting time. xkybehq
As a newly created position, you will be taking a lead role in the Groups IT / Infrastructure.
This position can be offered either on a 12-24 month project or can equally be offered on a full time permanent basis due to the groups exciting plans for both organic and acquisitional growth