Reporting directly to the Sales Manager, you'll take ownership of a diverse portfolio of existing, lapsed, and prospective accounts, playing a vital role in accelerating growth across the business. This is far more than a traditional internal sales role. What You'll Be Doing Building, managing, and growing a portfolio of existing, lapsed, and prospective customer accounts Creating strong customer relationships through a proactive, consultative, and high-energy sales approach Delivering a premium, relationship-led service to key Gold accounts Driving sales growth across core product ranges through targeted account development and gap analysis Proactively sourcing and converting new business opportunities within designated regions Winning back lost and dormant accounts by rebuilding relationships and identifying fresh commercial opportunities Reviewing customer buying patterns, identifying lost product lines, and implementing solutions to regain spend Leading conversations around New Product Development (NPD), coordinating samples, securing listings, and gathering valuable customer feedback Supporting promotional and clearance activity while protecting margin and commercial objectives Staying ahead of market trends and competitor activity to provide valuable commercial insight to the wider business Maintaining accurate CRM records, pipeline updates, and customer intelligence to support strategic sales activity Becoming a product expert, confidently communicating technical benefits and customer-focused solutions What We're Looking For A highly motivated professional with a passion for building relationships Confident, energetic, and persuasive communication skills with an engaging telephone manner Strong organisational skills with excellent attention to detail and CRM discipline The ability to multitask, prioritise workload, and thrive in a fast-moving environment A collaborative team player who brings energy, positivity, and initiative to the sales function Previous experience in internal sales, account management, or customer-focused sales roles Strong IT skills and confidence using CRM systems and Microsoft Office (INDPERM)