Band 3 BCG Team Administrator | Birmingham Community Healthcare NHS Foundation Trust
Employer: Birmingham Community Healthcare NHS foundation Trust
Location: Birmingham, B7 4BN
Contract Type: Permanent
Hours:
Disability Confident: No
Closing Date: 28/01/2026
About this job
This job advert will close as soon as sufficient applications have been received. Please apply promptly if interested.
Birmingham Community Healthcare NHS Foundation Trust deliver the Neonatal BCG Immunisation Programme across Birmingham and Solihull. We are looking for enthusiastic, self-motivated administrative staff to join our team to develop and deliver this community clinic-based service.
The successful candidate(s) will act as the primary point of contact for liaison within the clinical team, providing information and guidance to patients, carers, relatives and staff, appropriate to the role.
Key responsibilities:
* Undertake a comprehensive range of administrative duties and maintain high quality clinical record systems.
* Receive referrals from maternity hospitals and other sources; schedule and book neonatal BCG appointments; follow up with families who do not attend.
* Reception/admin duties at community clinics: receive families, book them into the clinic, and notify GPs of BCG vaccinations administered.
* Maintain an appointment system, create clinic sheets, and send out scheduled appointments and letters as appropriate.
* Provide clerical support to the Clinical Team; receive referrals and register clients attending clinic sessions.
* Process requests for non-stock ordering and deliveries.
* Maintain an efficient and effective filing system for records and documents.
* Book meetings and clinical working space; liaise with families to promote attendance at clinics.
* Deal professionally with telephone enquiries, process messages accurately and maintain confidentiality; uphold standards for customer service excellence.
This role operates both in an office/base setting and within clinic environments. The permanent base for this team is Hob Moor Road.
Note: The DWP Find a Job Service may provide additional information about vacancies.
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