Do you have a passion for toys and making a difference in a business that is going places?
Ever wanted to have a secret meeting in the Batcave or immerse yourself in Jurassic World? Join us at The Entertainer Head Office, and you can do exactly that in our bright character-based meeting rooms!
This position is based at our Head Office. You must live within a reasonable distance to the office or be willing to relocate by the role commencement date.
Job Purpose
The role is responsible for the day-to-day management of Facilities and Maintenance across our portfolio of retail stores and office locations, ensuring all tasks are dealt with in a professional, timely and friendly manner. You will be the pivotal point of contact, managing numerous projects and requests raised by retail stores and head
office employees. You will have to liaise with suppliers and contractors, seeking approval, instructing orders, reviewing schedules and ensuring costs and service levels are maintained in line with budgets and SLAs, respectively. You will also assist the Facilities and Maintenance Manager to further develop and enhance the FM Function, providing innovative solutions and ideas in order to continually raise the standard of Facilities and Maintenance across the estate.
You will be a proactive self-starter, able to multitask and get things done quickly and effectively. You will also need to be an effective communicator with experience developing good working relationships internally and externally.
Skills & Experience
1. Two years’ experience within facilities management, ideally within the retail industry.
2. Proven track record of planning and delivering maintenance task schedules to improve the estate portfolio.
3. Understanding of Health and Safety at Work policy along with statutory retail compliance, including Fire Protection, RSA certificates, COSH, and legionella Certificates.
4. Track record of building and maintaining best practice processes and planning and prioritising workload.
Responsibilities
1. Coordinate and liaise with shops and the central office, logging calls/requests, managing a database of prioritised tasks, and providing a timely and appropriate response.
2. Manage and develop a service-based management status report of all maintenance tasks are logged for internal and external use.
3. Coordinating third-party contractors to deliver efficient, planned, and reactive works within agreed budgets and service levels for the property estate.
4. Cost and budget control reviewing, signing off and challenging contractors’ invoices.
5. Check that the agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies.
6. Create and manage best practice working.
As an employee at The Entertainer, your amazing benefits will include:
- Birthday Leave plus 33 days of holiday (including Bank Holidays)
- Annual Bonus scheme
- Retail Trust & Virtual GP
- Pension salary sacrifice
- Flexible access to your pay via Wage Stream
- Generous toy discount
- Enhanced maternity and paternity pay
- High Street and leisure discounts
- Cycle to work scheme.
- Life Cover
So, if you've got a passion for toys and making a difference in a business that is going places, apply now!