Advanced Clinical Practitioner - Clinical Assessment Services - Remote
Job summary
HUC provides the NHS 111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the South West of England. We are an exciting and supportive organization with extensive expertise, ensuring optimal outcomes for every caller.
We are seeking highly skilled, motivated ACPs to join our Clinical Assessment Service (CAS), supporting patients 24/7 across our network.
Working remotely or from one of our contact centres, you will conduct clinical assessments via telephone and video using advanced digital platforms. Our focus is on reducing unnecessary emergency department visits and ambulance dispatches by providing safe, effective, and timely clinical management. You will be part of a multidisciplinary team including GPs, ACPs, ENPs, ECPs, Urgent Care Practitioners, and operational staff.
If you are passionate about delivering high-quality care, thrive in a fast-paced environment, and are committed to patient-centered practice, we would love to hear from you. Join us to make a direct impact on patient outcomes from the comfort of a remote setting.
Main duties of the job
* Assess, diagnose, treat, and discharge patients with minor illnesses and injuries via telephone and video consultation.
* Manage minor illness, injury, ENT, and ophthalmic presentations, providing appropriate care or onward referrals.
* Prescribe medication electronically and refer patients to primary, secondary, community, or emergency services as needed.
* Deliver health education advice, promote self-care, and support informed health decisions.
* Recognize acutely ill patients and initiate urgent interventions or escalate appropriately.
* Identify safeguarding concerns and make referrals per policies and best practices.
* Maintain accurate, clear, and contemporaneous clinical records, contributing to audits, service improvements, and KPIs.
* Engage in professional development, attend meetings, and adhere to governance and clinical standards.
About us
In return for your dedication, we offer:
* Exclusive Discounts: Savings on shopping, travel, entertainment via our Discount Hub, Blue Light Card, Tickets for Good, and more.
* NHS Pension Scheme: Secure your future with valuable long-term benefits.
* Wellbeing Support: Access to counselling, health plans, meditation guides, fitness routines, and healthy recipes.
* Recognition and Rewards: Peer shout-outs, awards, event vouchers.
* Financial Perks: Free financial advice, healthcare cash plans, savings options.
* Career Growth: Training programs, internal vacancies, and updates via My Academy.
Job description
Job responsibilities
Please see the attached job description and person specification for full details, including main responsibilities.
Hours are primarily weekday evenings, overnights, and weekends.
You must have a valid right to work in the UK. We cannot offer visa sponsorships.
Person Specification
Essential
* NMC registered adult/dual trained Nurse or HCPC registered Paramedic
* University accredited minor illness qualification (Level 6/7) or equivalent
* University accredited minor injury qualification (Level 6/7) or equivalent
* University accredited advanced clinical assessment qualification (Level 6/7) or equivalent
* MSc in Advanced Clinical Practice or equivalent
* Non-Medical Prescribing Qualification
* Triage/streaming experience
Desirable
* Experience in Emergency Department/Urgent Treatment Centre/GP Practice/Out of Hours Service
* Experience conducting Telephone Consultations
* Managing End of Life care patients, including prescribing/administering medications (including Controlled Drugs)
* Experience with inpatient prescription and medication records (Drug Charts)
* Audit or research experience
Additional information
This post is subject to a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. Applicants must hold current UK professional registration.
Employer details
Employer name: HUC
Address: Nationwide, or on-site in Peterborough, WGC, Bedford, or Taunton. Welwyn Garden City, AL7 4HL
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