Administrative Support Officer Job Purpose To provide efficient administrative and data support to the Integrated Localities Social Care Team, ensuring smooth operations and effective communication with service users, providers, and professionals. Key Responsibilities Administration & Team Support Provide general administrative support to team members. Manage incoming calls, emails, letters, and referrals. Arrange meetings, take minutes, and organise room bookings. Support document preparation, correspondence, and information sharing. Data & System Management Update and maintain Council databases and systems. Carry out caseload management tasks, including data cleansing and case closures. Maintain dashboards, rotas, spreadsheets, and trackers. Assist with collecting and presenting data and statistics. Scheduling & Coordination Book appointments and manage diaries for the review team. Coordinate meeting arrangements and ensure all required documents are prepared. Communication Liaise with care providers, service users, and professionals. Ensure accurate and timely exchange of information across the team. Skills & Experience Strong administrative experience, ideally in health or social care. Confident in MS Office and able to learn multiple systems. Excellent organisation, accuracy, and attention to detail. Strong written and verbal communication skills. Ability to handle sensitive information professionally.