Location: Pontyclun
Contract: Temporary
Duration: 3 months
Hours: You will 30 hours per week. The shifts are 12 hours in duration. You will work 3 shifts across a 7 days a week consisting of days, evenings and nights, weekends and Bank Holidays.
Hourly rate:
Weekdays £12.70
Saturdays and Nights £17.91
Sundays and Bank Holidays £23.24
The Role
You will be the first point of contact, providing a responsive switchboard and information service around the clock. Your ability to stay calm, use your initiative and adapt quickly will help keep the service running smoothly. Training will be provided through shadowing before you move onto the main rota.
Key Responsibilities
Provide an efficient switchboard and information service
Follow departmental policies and procedures
Build a good understanding of the organisation, its departments and key medical terminology
Respond quickly to medical emergency calls and activate the correct procedures
Manage alarms and major incident alerts, following reporting processes
Interpret and manage complex on call rotas for medical and non medical staff
Keep on call sheets and notice boards up to date at all timesRequirements
The ability to speak Welsh at level 3 or 4 is essential
Strong communication and a confident telephone manner
Good judgement and awareness of urgent situations
Empathy and a calm approach in challenging moments
Good organisation and attention to detail
Ability to work well in a team and independently
Resilience and problem solving under pressure
How to apply
If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration