Overview
An exciting opportunity to join us at an exciting and growing period for the Hotel after recent refurbishment and new ownership. Hotel Wrexham, has 8 acres of land, 37 bedrooms, 3 function rooms and a newly launched gastro pub offering, with future plans including the operation of Wrexham's first Serviced Apartment complex too and a future large scale event marque.
Role Description
We are seeking a full-time Conference, Events & Wedding Manager for an on-site role located in Wrexham.
This role will oversee the day to day operations of the onsite sales office, dealing with all enquiries, leads and queries around any style of event, conference or wedding we could host. Responsibilities include the financial and sales management of bookings, maintaining communication and relevant response timelines. Coordinating with wider Hotel departments to achieve business goals. This role will also be influential to the planning and strategy and delivering exceptional service to enhance the guest experience.
Qualifications
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* Experience in financial management, budgeting, and cost control
* Knowledge of hospitality industry standards and best practices
* Ability to develop and implement strategic plans, with hands on approach
* Problem-solving and decision-making skills
* Experience in guest service and customer relations
* Proficiency in using property management systems and software
* Previous experience in hotel or event venue management is a plus