Working Hours / Shifts: 40 hours per week, working 5 days per week between Monday and Sunday, including working every other weekend. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy in order to manage various software systems and daily tasks.
9. Perform general housekeeping duties.
10. Uphold clinic cleanliness.
Qualifications and Skills:
* Previous phlebotomy experience
* Phlebotomy certificate of competence
* Flexibility with working hours, including evenings and weekends
* Exemplary customer service skills and experience
* Ability to manage existing clientele and generate new clientele
* High level of IT literacy
Desirable:
* Experience in a private healthcare setting
* Proficiency in Microsoft Office packages
* Confidence and experience working at internal/external events
* Sales/Retail experience
* Valid UK driving licence
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are central to our success. We have exciting career opportunities for Phlebotomists at our clinic located within the John Lewis store in Bluewater shopping centre, Dartford.
About Randox Health: At Randox Health, we promote a personalised, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health concerns and identify early signs of illness before symptoms appear. This allows for early intervention and disease prevention, shifting from sickness management to preventative healthcare. Our biomarker tracking service helps establish a health baseline for ongoing monitoring.
For nearly 40 years, Randox has been a leader in clinical diagnostics, with over 30 locations across the UK and Ireland. We also offer a mobile service for client convenience. In response to the COVID-19 pandemic, we developed a rapid diagnostic test, which was trusted and used by various private entities and government programs.
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