Warranty Administrator - Preston
Franchised Motor Dealership
Our client is looking for an experienced and driven Warranty Administrator to join their team in Preston.
Salary: up to £30,000 dependent on experience
Hours: Monday to Friday: 8.00am - 5.00pm
It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. You'll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date.
Working closely with frontline staff you'll give regular support and guidance for warranty work that is carried out and you'll be looking for ways to continually improve processes and systems. You'll be organised and be ready to be audited at any time.
The job:
- Completing all warranty claims
- Providing feedback to frontline service teams
- Ensuring all work is up to date and audit ready
- Working with the Aftersales Manager on claims validity
- Reconciling of all records
About you:
- Previous Warranty Administration experience
- Experience of working within a dealership
- Strong communication skills - both written and verbal
- Excellent organisation and time keeping skil...