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Customer Care Canterbury High Street- previous customer interactions or cleaning experience required, Canterbury
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Location:
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
3976a5e3ff4e
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Overview
McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, high-energy environment, we seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally, and you should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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