Belmond is currently seeking a detail-oriented and customer-centric Night Room Service Waiter to join our team at The Cadogan, A Belmond Hotel. Belmond is a renowned company that creates exceptional travel experiences through its collection of hotels, trains, river cruises, and safari lodges across the globe. As a Night Room Service Waiter, you will play a crucial role in providing late-night dining experiences and ensuring the comfort of our guests.
About The Cadogan, A Belmond Hotel:
The Cadogan is a luxury hotel located in the heart of London, offering a unique blend of timeless elegance and contemporary sophistication. With its impeccable service and iconic British charm, The Cadogan provides an unforgettable experience for discerning travelers.
Responsibilities:
1. Deliver exceptional room service experience to guests during the night shift.
2. Take orders and serve food and beverages promptly and accurately.
3. Ensure proper set-up and organization of the room service area.
4. Handle guest inquiries and requests with professionalism and efficiency.
5. Maintain cleanliness and hygiene standards in the room service area.
6. Effectively handle billing and cash transactions.
7. Collaborate with other departments to ensure smooth operations.
8. Follow all safety and security procedures.
Requirements
9. Prior experience as a waiter or in room service is preferred.
10. Excellent communication and customer service skills.
11. Ability to work efficiently and accurately in a fast-paced environment.
12. Flexible schedule, including availability to work nights, weekends, and holidays.
13. Strong attention to detail and organizational skills.
14. Basic computer skills for order processing and billing.
15. Understanding of food safety and hygiene regulations.
16. Right to work in the UK (pre-settled or settled status).
Benefits
17. Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
18. 28 days holiday with increase after 2 years of service
19. Beekeeping and Gardening teams
20. 50% Food and Beverage discount in any outlet at any Belmond hotel
21. Enhanced Pension scheme
22. Interest free season ticket loan
23. Summer and Christmas Staff events.
24. Christmas gifts
25. Meals on duty
26. Life Assurance
27. Uniform care