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WRK Digital is partnered with a thriving Leeds-based, multi-award-winning agency that is part of a wider parent group. They help clients create, develop, and deliver better services to meet the evolving needs of customers, employees, and citizens.
They are recruiting a User Researcher to join their expanding team, working across a wide range of research projects in both the public and private sectors. Each project is tailored to the client's needs, whether in Retail, Financial Services, Healthcare, and more, providing variety each month.
This is a hybrid working position based from their Leeds office.
As a User Researcher, your responsibilities will include:
1. Completing research study analysis and creating reports with findings.
2. Leading project kick-off calls and managing research delivery, communicating directly with clients.
3. Planning, scripting, and conducting all user research, both quantitative and qualitative.
4. Collaborating with internal and external teams to run research as part of agile sprints, including working alongside other researchers, participant recruitment, project management, and user experience design.
Qualifications and skills required:
* At least 2 years of commercial experience in a User Research role, ideally with experience running digital research projects.
* Knowledge and experience of conducting face-to-face user research.
* Strong experience with qualitative research methodologies such as in-depth interviews and usability testing.
* The confidence to complete research projects independently or collaboratively within a small team.
* A passion for translating research findings and metrics into actionable insights.
* Excellent written and verbal communication skills.
If you are a User Researcher seeking your next challenge with the opportunity to work with diverse clients across multiple sectors, this could be the perfect role for you!
Click apply or contact Hannah Walker for further details.
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