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Job Title: Quality and Compliance Manager
Salary: £34,500 - £44,850 per annum
Location: Cambridge, UK/Hybrid – minimum 2 days per week in the office
Contract: Permanent, Full time – 35 hours per week
Are you ready to take the next step in your career with an organisation that's shaping the future of learning worldwide? We have an exciting opportunity for a Quality and Compliance Manager to become part of a passionate team dedicated to delivering world-class support to millions of learners and qualifications across the globe.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About The Role
As a Quality and Compliance Manager, you will play a vital part in upholding the global reputation and integrity of English language assessments. By ensuring our exam centres consistently deliver our requirements, we maintain the trust of recognising organisations and stakeholders worldwide. This trust is central to driving growth and safeguarding the reputation of Cambridge University Press & Assessment.
You will contribute to the secure and quality-assured delivery of millions of exams across a diverse portfolio of English language products. These assessments are administered in tens of thousands of venues across 130 countries, making this role critical to our global impact and operational excellence.
Key responsibilities will include:
* Mitigating risk through processes for new centre and qualification approvals, to safeguard the centre network
* Working with colleagues around the world to maintain compliance and quality assurance standards within the centre network
* Leading detailed information-gathering into, and holding meetings with, non-compliant centres and recommending sanctions where appropriate
* Ensuring adherence to regulatory standards
* Drafting instructions to centres and internal policies to support centre compliance
About You
You will have thorough knowledge of the qualifications sector and current challenges, along with good understanding of the regulatory requirements for exam boards.
You will be an excellent critical thinker, decision maker and problem solver, with the ability to inform and influence colleagues across the organisation.
You will have knowledge of the measures undertaken to ensure compliance within exam centres, and experience of contributing, or maintaining, an ISO9001 quality management system or equivalent.
Knowledge of Cambridge English customer base and global centre network would be an advantage.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards And Benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 25th July 2025. Interviews are scheduled to take place on 4th August 2025, in person at our Cambridge office.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Book and Periodical Publishing, Higher Education, and E-Learning Providers
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