[Royal Mail]
Job reference 338739
Senior Project Manager
Competitive salary plus car allowance, healthcare, annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time Hybrid London Farringdon x3 days a week
Senior Project Manager – HR ERP (Technology)
Location: Farringdon, London (Hybrid – 3 days onsite)
Royal Mail is delivering a once‑in‑a‑generation Future ERP transformation, replacing legacy systems with a modern, integrated HR and Payroll platform. As part of this major programme, we are implementing SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) to modernise Core HR, Payroll, Onboarding, Compensation and document management across the organisation.
We are now seeking a Senior Project Manager to lead the delivery of key HR ERP projects within this transformation — ensuring secure, compliant and high‑quality outcomes that improve employee experience, strengthen payroll accuracy and simplify HR processes.
The Role
You will take ownership of one or more HR ERP projects, translating programme strategy into clear delivery plans and managing scope, schedule, cost, quality and risk. Working closely with HR, Payroll, Technology, Data, Architecture and supplier teams, you will ensure end‑to‑end delivery across SuccessFactors, integrations, data, testing and business change.
What You’ll Do
* Lead project initiation, scope definition, mobilisation and governance setup.
* Build and maintain detailed delivery plans, RAID logs, financial forecasts and reporting.
* Coordinate internal teams and System Integrators to deliver secure, compliant, end‑to‑end solutions.
* Manage risks, issues, dependencies and change control with discipline and transparency.
* Ensure alignment with data privacy, cyber security, architecture and delivery standards.
* Support business change, training, cutover and hypercare to ensure successful adoption.
* Provide clear, concise reporting to the Programme Manager and governance forums.
* Contribute to continuous improvement and mentor junior delivery colleagues.
What You’ll Bring
* Strong experience delivering technology projects in complex organisations — ideally ERP, HR, Payroll or SAP/SuccessFactors.
* Excellent planning, RAID management and financial control capability.
* Ability to integrate multiple technical and business workstreams into a cohesive plan.
* Confident stakeholder engagement across HR, Technology and supplier teams.
* Clear communication skills and the ability to influence senior stakeholders.
* Resilience, pragmatism and strong problem‑solving skills in fast‑moving environments.
* A collaborative, delivery‑focused mindset with high attention to detail.
Why Join Us?
You’ll play a key role in a major national transformation, helping modernise HR and Payroll for one of the UK’s most recognised organisations. You’ll work with modern platforms, experienced teams and a programme that will shape Royal Mail’s future for years to come.
About the role
About You
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. (delete if essential criteria only)
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 27th May 2026 Please note, this advert may close early if the appropriate number of applications has been reached.
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