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Customer service & sales administrator

Grantham
James Grace Associates
Sales administrator
Posted: 10 November
Offer description

Sales Administrator

Customer Service

Temp to Perm

Starting salary £25,000 per annum

Grantham

Job Summary
We are seeking a highly organised and proactive Sales Administrator to join a fast growing company in Grantham area. The successful candidate will be responsible for supporting the sales department through efficient administration, maintaining customer relationships, and ensuring smooth operational workflows. This role offers an excellent opportunity for individuals with strong organisational skills and experience in sales support to contribute to our company's growth and success.

Previous experience within furniture industry required.

Duties

1. Manage and update customer information using CRM software to ensure accuracy and accessibility.
2. Prepare sales reports and presentations using Microsoft Excel, Word, PowerPoint, and Outlook.
3. Assist with processing orders, quotations, and invoices in relevant accounting systems.
4. Coordinate communication between sales teams and clients, providing exceptional customer service.
5. Organise meetings, appointments, and schedules for the sales team efficiently.
6. Maintain comprehensive records of sales activities and client interactions.
7. Support the sales team with administrative tasks such as filing, data entry, and document management.
8. Monitor and respond to customer enquiries promptly via email or telephone.
9. Contribute to continuous improvement of administrative processes within the department.

Experience

10. Proven experience in sales administration or a similar administrative role.
11. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
12. Experience with CRM software is highly desirable.
13. Strong organisational skills with excellent time management abilities.
14. Effective communication skills in English, both written and verbal.
15. Demonstrable computer literacy and IT skills relevant to administrative functions.
16. Previous experience in customer service or client-facing roles is advantageous.
17. Ability to work independently as well as part of a team in a fast-paced environment. This role requires a detail-oriented individual with excellent organisational capabilities who can effectively manage multiple priorities while maintaining high standards of accuracy and professionalism.

KPI's in place

Benefits:

18. Temp to perm role - genuine opportunity for a permanent role
19. Salary increase after 6 months
20. Friendly Team
21. Free car park available on site
22. Long term opportunity
23. Progression available

Hours:

Monday to Friday 8.30am-5pm

Weekly 37.5 hours

1 hour unpaid lunch

Salary £25,000 per annum

£12.82 per hour

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