Job Description
* Salary: £13.50 per hour
* Location: Brighton (Hybrid Model: Office based 3 days per week)
* Duration: Ongoing
* Hours: 35 hours per week, Monday to Friday, 8am - 4pm
Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!
Manpower has a fantastic new opportunity for the right candidate to become an Business Representative (KYC), working with our client, a FTSE 100 Credit Card Company based in the heart of Brighton.
The Role
The position is an exciting opportunity focused on supporting the UK team in contacting customers to remediate their customer data in relation to UK Anti-Money Laundering regulations.
The primary responsibility of this role will be outbound calling to Business and Corporate customers to help them submit their relevant business information. An element of the role will be to route the customers internally if there are any servicing issues uncovered.
This position offers insight into the business and the potential for progression into the Account Management team.
1. Clearly articulate the Anti-Money Laundering requirements to customers
2. Support and guide the customer through emails and outbound calling
3. Validate we hold the correct up to date information with the customer