An exciting opportunity has arisen to join one of the most successful franchisees in the Kutchenhaus network as we continue our ambitious expansion. We are looking for a full-time Showroom Assistant to become part of our friendly, design-led team at Kutchenhaus York.
As a growing business with a reputation for delivering beautiful, bespoke German kitchens and home furniture, we pride ourselves on offering exceptional service and a welcoming experience to every client.
What You’ll Be Doing
As a Showroom Assistant, you will support the daily running of our high-end showroom and provide exceptional front-line customer service. Your responsibilities will include:
* Greeting walk-in clients and scheduled appointments with a professional and friendly demeanour.
* Qualifying customer enquiries before passing them to the design/sales team.
* Managing the showroom diary and booking consultations and follow-ups.
* Answering phones, managing emails, and providing administrative support.
* Keeping displays clean, organized, and presentation-ready.
* Assisting with client presentation packs, brochures, and sample preparation.
* Maintaining product knowledge and learning about German kitchen design features.
* Supporting designers, project coordinators, and installation teams when needed.
What We’re Looking For
Essential Experience & Skills
* Customer service experience in retail, hospitality, or showroom environments (luxury or design-focused preferred).
* Confident and polished communication skills; friendly, proactive, and client-focused.
* Strong administrative ability, including appointment management and CRM use.
* Interest in kitchens, interiors, or home design - with willingness to learn product knowledge.
* Reliable, flexible, and calm under pressure; team player with initiative.
Desirable Experience
* Experience in kitchen/interiors retail or showroom roles.
* Support experience with sales/design teams or project coordination.
* Exposure to kitchen design software or luxury home products.
* Long-term interest in interior design or career growth in kitchen design.
What’s in It for You?
* Competitive salary between £20,000 – £24,000 depending on experience.
* Be part of a respected, top-performing franchise within the Kutchenhaus network.
* Work in a beautiful, design-led environment with supportive colleagues.
* Real opportunity to grow your knowledge and career within kitchen/interiors design.
Working Hours
* Full-time – 5 days per week
* Includes weekend work
Please note: We can only accept applications from candidates currently based in the UK.
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