We're looking for a Utilities Contract Manager to lead operations across client sites, driving high performance, compliance, and customer satisfaction. If you're an inspiring leader with a track record in technical or utilities management, this is your chance to shape success at an Investors in People Gold-accredited employer on our journey to Platinum. What You'll Do
* Lead and support a team of engineers delivering intruder detection, hatch protection, and security systems.
* Drive operational excellence - ensuring safety, compliance, and quality standards.
* Build strong client relationships and deliver service that exceeds expectations.
* Coach, develop, and empower your team to grow and perform at their best.
* Identify opportunities to improve efficiency and customer experience.
* Proven experience managing teams in security, utilities, or technical services.
* Strong knowledge of intruder, access control, and CCTV systems (Honeywell Galaxy ideal).
* Excellent leadership, organisational, and communication skills.
* A proactive, problem‑solving mindset and commitment to safety and quality.
* Flexibility to travel across the Midlands, with some work in the North Wales.
* With over 50 years of excellence in electronic security and fire detection, Pointer Ltd is a trusted, values‑driven business built on passion, respect, integrity, delivery, and expertise. Our 200‑strong UK team delivers top‑tier service to blue‑chip clients—and we’re growing.
* Competitive salary + pension + annual review.
* Generous holidays & flexible working options.
* Career development, mentoring & training support.
* Health & wellbeing perks including life assurance & private GP.
* Employee discounts & referral bonuses.
* Role Dependant.
Be part of a team that delivers with expertise, acts with integrity, and makes a real difference.
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