Your newpany
Are you a customer-focused professional with a passion for construction, building, or DIY? Join a leading organisation in Watford and be a key part of their customer service team.
Your new role
As a Customer Services Coordinator, you’ll be the friendly and efficient first point of contact for the organisation's clients. You’ll manage enquiries, process orders, and ensure customers receive fantastic service every time.
Key Responsibilities:
1. Respond to customer enquiries via phone and email
2. Process orders and coordinate deliveries
3. Liaise with internal departments to resolve issues quickly
4. Maintain accurate customer records
5. Provide knowledgeable support for machinery and tools
What you'll need to succeed
6. Experience in customer service or coordination roles
7. Background or strong interest in construction, building, woodwork or tools
8. Excellentmunication and organisational skills
9. A proactive, problem-solving attitude
What you'll get in return
10. Supportive team environment
11. Opportunities for growth and development
12. Convenient Watford location with on-site parking