Abri is looking for a Dispute Resolution Case Manager to join the Dispute Resolutions Team in Eastleigh. You'll conduct thorough reviews of casework from the Housing Ombudsman, ensuring fair and impartial assessments while identifying service improvement opportunities. This role requires excellent communication skills and the ability to manage casework empathetically and efficiently.
You will collaborate closely with operational and legal teams, spending three days in the office and two days working remotely. Join a supportive team that values integrity and collaboration, and make a positive impact on our customers' experiences.
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