Position: Despatch Supervisor
Contract Type: Permanent – 40 hours
Location: Coventry
Shift: Nights / Sun - Thurs
Join the UK’s premier parcel delivery company
What you’ll do:
A key supervisory role within the National Hub Control Room and Linehaul Driver Group. Reporting directly to the Duty Process Manager the Supervisor will support the management of the teams’ workflow through the assignment of tasks, monitoring results against KPI’s and producing management reports.
Key Role Responsibilities:
With a strong focus on providing high standards of service to both external and internal customers, responsibilities will include but are not limited to;
1. Delivery of essential communications regarding team performance and review via PD board sessions and one to one discussion.
2. Compliance with new employee inductions and training.
3. Compliance with company SOMs and risk assessments.
4. Working closely with the Compliance team to deliver the required standard of driver compliancy.
5. The review, development and delivery of Despatcher training.
6. Assignment of general daily duties to the Despatch team to ensure an on-time network to the customer.
What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
7. Annual Leave: At least 28 days of annual leave (including Bank Holidays).
8. Career Progression
9. Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For:
10. Transport Manager CPC qualification is preferred
11. Experience and knowledge of Control Room procedures including drivers’ hours legislation an advantage.
12. Working knowledge of Microsoft Office.
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.