About Our Client
The client we represent is a well-known entity in the FMCG industry. Providing fulfilment services for business & personal needs, the client operates on a national scale & is looking to upscale their operations into this year.
Job Description
Key responsibilities consist of:
* Full process account management duties.
* Initiate outbound sales calls to businesses to promote company services.
* Build and maintain strong customer relationships.
* Work towards sales targets and KPIs.
* Provide excellent customer service at all times.
* Evaluate potential leads, identify key decision-makers within the prospect's organisation.
* Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
* Minute logging.
* Quantify and achieve a minimum number of meetings daily.
* Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
* When necessary, discover leads and conduct pre-qualification.
* Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
* Update and maintain customer records in the company database.
* Contribute to team sales strategy discussions.
* Handle customer queries and complaints professionally.
* Participate in ongoing training and development initiatives.
The Successful Applicant
A successful Telesales representative should have:
* A strong motivation for sales.
* Business orientated and independent.
* Excellent verbal communication skills.
* Prior experience in a relative field of logistics or delivery.
* A customer-focused approach.
* Proficiency in using database software.
* Ability to work well in fast-paced high-volume environment.
* Ability to work well in a team.
* Strong problem-solving skills.
What's on Offer
* Salary from £26,000
* 40% annual bonus upto £37,500
* Hybrid working
* Enhanced annual leave scheme
* Life assurance & insurance
* Permanent full-time opportunity
* Internal progression
* Annual salary review
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