Social Club Care Facilitator - At Home Services Are you an experienced community services professional who thrives on coordinating services, supporting staff and ensuring high‑quality client outcomes? Our Social Club Care Facilitator role is a case management position where you’ll oversee the smooth operation of our Ashfield social club and ensure every client receives meaningful, person‑centred support. If this sounds like you, we’d love to meet you! Key Benefits: A comprehensive range of Employee Benefits from health & wellness to professional development opportunities Competitive salary 12% superannuation salary packaging Monday to Friday role (no weekends!) Lead a supportive team delivering high‑quality social support programs Make a real impact through meaningful client relationships and purposeful activities Join an organisation that values people - clients and staff alike About The Role: As the Care Facilitator, you won’t just run activities — you’ll run the service. Your focus will be on coordinating care, supervising staff, managing client needs and ensuring our programs operate safely, smoothly and in line with quality standards. Your work will make sure clients are matched to the right programs, staff are supported, documentation is accurate and the service continues to grow and improve. Your day may include: Leading and supporting a team through regular supervision Developing and reviewing individualised care plans that promote client independence and engagement Ensuring client compatibility with activity sessions and supporting smooth referrals Monitoring attendance, service utilisation and implementing improvements where needed Responding to client feedback, surveys and incidents with professionalism and care Coordinating resources, schedules and operational needs Building positive relationships with local health services and community partners Want to see the kind of community you’ll be supporting? Explore our Ashfield Social Club here: https://baptistcare.org.au/home-care/locations/ashfield-social-club/ What do we need from you? Diploma in Leisure and Health, Diploma of Community Services (Case Management), or equivalent experience Experience planning and delivering social support services for older adults Strong leadership skills with the ability to support, guide and motivate a team Excellent written, verbal and interpersonal communication skills Proven organisational ability and intermediate computer skills Current Australian Driver Licence First Aid Certificate Ability to work independently and collaboratively Willingness to support BaptistCare’s Christian identity and values Knowledge of Aged Care Quality Standards and experience working within budget and service delivery parameters (highly desirable) About Us: BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. BaptistCare – Inspired by Jesus to champion care for all The Employee Benefits are endless when you join BaptistCare! Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.