Customer Service & Sales Advisor
?? Coventry (On-site)
?? £25,396.80 basic + Commission (£27,800 OTE)
Join a well-established business with a vibrant, supportive team! Were looking for a Customer Service & Sales Advisor who thrives on helping customers and enjoys turning enquiries into bookings. This is a perfect blend of customer service and sales, handling inbound calls and live chat enquiries with a friendly, solutions-focused approach.
What Youll Be Doing
* Answer inbound calls and respond to live chat enquiries.
* Provide clear, impartial advice to help customers choose the right options.
* Convert enquiries into confirmed bookings.
* Update and maintain accurate records in our CRM system.
* Process amendments and cancellations for existing bookings.
What ...