About the role
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you. As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Our store is based in Burnley; it has off‑site parking and is easy to get to via public transport. Our team consists of dedicated people ready and waiting for you to join.
Responsibilities
* Passion for providing excellent customer service and making customers' lives easier
* Great teamwork
* A good initiative
* Confidence in using IT systems
* Excellent communication and listening skills
* Prepared to step out of your comfort zone and try something new
* Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
Desirable experience
* Previous experience in a fast‑paced customer service environment
* Experience in optics or audiology business
* Basic knowledge/experience of optical and/or audiology terminology
Benefits
* £10.85 - £12.71 per hour – depending on experience
* Full time – 37.5 hours
* Automatic enrollment into the pension scheme with an employer contribution when you contribute
* Specsavers Perks – a portal to everyday discounts and savings
* WeCare – our employee support service to help you and your immediate family when you need it most
* On‑street parking
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