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Senior customer complaints lead – hybrid

Walsall (West Midlands)
Oaksec
€34,000 a year
Posted: 29 May
Offer description

Walsall Council is seeking an experienced Senior Customer Complaints Coordinator to ensure excellent customer service in complaint handling. The role involves leading complaints resolution, managing complex cases, and producing high-quality responses while adhering to regulatory standards.

This position offers a hybrid work arrangement after training, with a pay rate of £18.36 per hour for 37 hours per week. If you are detail-oriented and passionate about enhancing customer experiences, apply now!

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