A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies to Work For’
Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state‑of‑the‑art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges & dining rooms, an on‑site café bar, a cinema and a professional hair & beauty salon.
Job Title: Bank Admin Assistant / Receptionist
Location: Worthing, UK
Contract: Bank Contract
Salary: £12.39 per hour plus company benefits
Employment: Part‑time, as and when basis to cover annual leave and ad‑hoc sickness; rosters planned in advance with notice of days/weeks to be worked.
About the Role: The Administration Assistant/Receptionist is the first point of contact at the home. This role requires a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related duties, and you will also cover financial aspects of the role in the Administrator’s absence.
Main Responsibilities
* Welcome and greet visitors, ensuring they book and have their identity checked as far as reasonably practical.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Provide additional administration support to the Home Administrator on a daily basis, predominantly HR related duties.
* Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
* Organise internal meetings and ensure that any requirements have been acted on.
* Coordinate the staff meal process where applicable.
* Respond to emergency situations as requested by the home.
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience.
* Professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
#J-18808-Ljbffr