Commissioning and Aftercare Administrator
Application Deadline: 4 August 2025
Department: Service and Maintenance
Employment Type: Permanent - Full Time
Location: Alternative Heat Head Office
Reporting To: Technical Manager
Description
The opportunity has arisen to join an industry leader in UK’s & Ireland’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe.
What We Do:
We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe.
Team Overview:
The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long-term value of our solutions.
Role Overview:
The Commissioning & Aftercare Administrator will integrate within the growing Commissioning & Aftercare Team providing support to various projects throughout the UK & ROI. This role will allow for interdepartmental collaboration throughout a number of internal teams and will assist in the successful delivery of pre & post commissioning and ongoing maintenance of our decarbonisation projects across the UK & ROI.
The applicant will be using various cloud-based platforms and CRM’s to ensure all documentation is correctly filed and issued to the relevant stakeholders, generating weekly/monthly reports for same. They will also be attending team meetings to record minutes and distribute them to the relevant recipients. There will be regular liaison with internal teams and aspects of liaising directly with our clients. The applicant must be comfortable working in a busy, vibrant, fast-moving office atmosphere.
Job Title | Commissioning and Aftercare Administrator
Location | Alternative Heat Head Office, Banbridge, Co. Down
Hours | Monday-Thursday 9am-5pm and Friday 9am-3pm
Salary | Competitive Depending on Experience
Responsible to | Technical Manager
What you'll be doing:
* Work with the Aftercare Team to Log, Schedule & Track all planned and reactive works including Commissioning Activities in line with project programmes and Maintenance activities in line with annual planned maintenance schedules & KPI’s.
* Review all Reactive & Planned Maintenance reports for completeness, prior to issuing to the respective external & internal stakeholders.
* Provide Weekly & Monthly KPI reports to the team in relation to all commissioning, planned and reactive maintenance works.
* Liaise with Internal & External Stakeholders, via phone call & emails.
* Provide Quotations & Invoice for all material & labour associated with planned and reactive works on our internal accounts package.
* Issue Pre-Commissioning Checklists and any other required documentation to internal & external stakeholders ensuring they are completed and returned prior to commissioning being scheduled.
* Attend department meetings, record meeting minutes & actions and distribute accordingly alongside general administrative duties.
What You Need to Have:
* Minimum 2 years’ experience in an administrative role within a service or maintenance company completing similar duties
* Ability to work systematically in document management and control
* Ability to manage priorities of multiple tasks to meet relevant deadlines
* Flexibility to work with a varied portfolio of work
* Computer literate and proficient in using the Microsoft Office suite of products
* Good verbal communication skills in person, via video meetings, and over the phone
* Proficient written communication skills with attention to detail
* Good interpersonal skills both internally with colleagues and externally to clients
* Professionalism in the handling of corporate and commercially sensitive information
What You Would Ideally Have:
* Experience in Microsoft Power BI data visualisation software
* Working knowledge of Viewpoint for Projects (4P) CDE
* Working knowledge of Field View
Employee Benefits:
* Full in-house training and career development opportunities
* Competitive pension scheme
* Life assurance scheme
* Health cash plan
* Free annual health check during working hours
* 30 days annual leave increasing in line with length of service.
* Social events organised for all employees throughout the year via our Health and Wellbeing committee.
* Secure, free onsite parking
* Free Coffee, Hot Chocolate, Tea, and Fruit provided daily.
* Friendly and supportive working environment in state-of-the-art facilities
#J-18808-Ljbffr