Business Support Manager (BSM) – Operations Support Manager
Location: Surrey/Hampshire – Thorpe, Farnborough, Basingstoke, M3/M25
Working Days: Monday to Friday
Shifts & Working hours: 45 hours per week
Working Weeks: 52 per year (25 days paid annual leave plus bank holidays)
Pay: £40,000 per year plus car allowance of £3,840 per year (paid monthly)
Benefits: Bonus potential up to 10% discretionary of salary, free meals on shift, uniform, pension and other company benefits
Responsibilities
You will:
* Manage, inspire, and engage teams
* Understand, track, and drive the schools’ restaurant profit contribution, balancing commercial performance with quality and service
* Build trusted relationships with clients and stakeholders to help deliver our shared goal of feeding more students, better food
Qualifications and Experience
What you’ll bring:
* Experience managing at least four sites, supporting and guiding Chef Managers in the smooth day‑to‑day running of each location, while also building and maintaining strong client relationships.
* A chef by trade, with a hands‑on approach and a willingness to step into the kitchen whenever needed.
* Confident communicating at all levels, from the kitchen through to the boardroom.
* Self‑motivated, resilient, and highly organised, with a strong ability to prioritise effectively.
* Proficiency with Microsoft Office, with strong skills in creating clear, professional spreadsheets and presentations that showcase performance and results.
Growth and Development
We’ll give you the opportunity to grow and build a career you can be proud of, including access to a wide range of free qualifications and ongoing development opportunities, staff discount scheme across over 850 retailers, and monthly incentives for top-performing teams.
Apply
Next steps: If you think you’ve got what it takes, please apply. This role requires an interview and a kitchen visit as part of the selection process.
Equal Opportunities & Safeguarding
IFG is a committed equal opportunities employer. If you require any assistance for the interview process, let us know. All information is kept confidential and in compliance with GDPR requirements. IFG is committed to safeguarding children; successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.
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