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Senior Data Analyst, Financial Strategy and Customer Operations, Leicester
Location: UK Midlands (with occasional UK and European travel requirements)
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
THE OPPORTUNITY
Title: Senior Data Analyst, Financial Strategy and Customer Operations
At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environment. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry, with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. We embrace diversity and encourage you to Climb Higher for the benefit of our customers and each other.
Job summary:
Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will support our expanding contract logistics and on-demand storage operations.
This role is for a strategic thinker who can transform complex data into actionable insights to improve efficiency, drive profitability, and enhance the customer experience. The ideal candidate will have strong SQL and data visualisation skills, a deep understanding of supply chain or logistics data, and the ability to partner with stakeholders across departments.
Your role in our mission:
* Logistics Analytics: Analyse supply chain performance, including transportation, warehousing, and order fulfillment. Identify bottlenecks and cost inefficiencies, and collaborate with logistics teams to optimise route planning and inventory levels.
* Financial Analytics: Support financial planning and analysis (FP&A) by providing data-driven insights into cost structures and revenue drivers. Build financial models and dashboards to monitor budget adherence, ROI, and other key financial KPIs.
* Customer Insights: Analyse customer behaviour, order patterns, and service interactions. Measure the impact of operational decisions on customer satisfaction and retention, providing data support for CRM strategies.
* Data Operations & Strategy: Develop and maintain dashboards and reports using Power BI. Own end-to-end analytics projects, from problem definition to insight delivery, collaborating with data engineering to improve data quality.
Valued skills and experience:
* Education: Bachelor's or Master's degree in Data Science, Business Analytics, Finance, Supply Chain, or a related field.
* Experience: Experience in a senior data analyst or business intelligence role, ideally in logistics, e-commerce, or a finance-heavy environment.
* Technical Skills: Advanced SQL skills and experience with data warehouses. Strong skills in data visualisation tools, especially Power BI. Familiarity with ERP, WMS, or logistics platforms (e.g., SAP, Oracle) is a plus.
* Soft Skills: Strong business acumen and excellent communication skills, with the ability to translate complex data into actionable insights for diverse stakeholders. Highly organised, with a bias for action and continuous improvement.
If you are an experienced and proactive data professional ready to make a significant impact on our global logistics operations, we encourage you to apply.
Discover what awaits you:
* Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organisation that embraces transformation and innovation.
* Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering inclusion and belonging.
* Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and global learning opportunities.
* Championing Individuality: Be part of a team that celebrates diversity and encourages individual differences to drive excellence.
* Competitive Total Rewards: Supporting your career, family, personal wellness, and wellbeing. Benefits may vary by country.
* Flexibility: Enjoy remote/hybrid work options, supporting work-life balance (role-dependent).
* Potential Growth: Access opportunities for personal and professional development, preparing for a digital future.
* Valuing Contributions: Join a workplace that recognizes the impact of each individual.
* Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce for future generations.
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