Recovery Coordinator
37 Hours per week/ Permanent
Location: HMP Northumberland, Wansbeck Rd, Morpeth, NE65 9XG
Salary: £25,110-£32,090
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
The Role
An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough’s service delivery within Reconnected to Health in HMP Holme House. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a “whole person” holistic approach to ensure that every service user’s package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.
1. Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
2. Carry out triage/screening assessments and comprehensive assessments with service users.
3. Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.
4. Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
5. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
6. Pension scheme with 4.5% employer contribution, matched up to 6.5%
7. Life assurance (3× annual salary)
8. Enhanced sick pay and family-friendly pay
9. Birthday leave and the option to buy up to 5 extra days’ annual leave
10. Professional fee reimbursement for relevant qualifications
11. 24/7 online GP access and Employee Assistance Programme
12. Recognition and long service awards via our and portals
13. £500 bonus
14. Cycle to Work scheme and Credit Union membership
15. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
16. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
Closing Date:
2026-02-17