Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manner, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Patient Service Administrator: - Providing frontline telephone and email support to ensure a smooth journey and high-quality care. - Booking appointments for customers as required. - Working through email enquiries and escalating as required. - Dealing with enquiries, answering queries, calls and escalating to relevant departments. - Appropriately and sensitively deal with professionals, customers and clients. - Always adhere to strict policies regarding confidentiality and compliance. - Ensuring all information is recorded accurately on your system. Requirements: - A minimum of 1 years relevant Administration experience. - Experience using MS office. - Excellent verbal and written communication skills. - Ability to prioritise. - Clear understanding of confidentiality and handling sensitive information. - Self-sufficient and a problem solver. - Happy to undertake a DBS check. Desirable: - Knowledge of mental health terminology - Experience of working for a health or social care organisation - Knowledge of Salesforce The Role: - Fully remote, home based (all IT equipment will be provided). - Monday – Friday, 9am – 5pm with 1 hour for lunch. - Starting salary of £24,500 If you are interested in this Patient service Administrator role, please apply with an up-to-date CV