Assistant Facilities and Workplace Experience Manager
Job Introduction
Join Our Team as an Assistant Facilities and Workplace Experience Manager – Make an Impact Every Day
Permanent full time
University of Greenwich Medway Campus ME4 4TB, flexibility to cover other campuses as and when required. Monday - Friday
8:00 am – 4:30 pm
40 hours pw
£34,000 - £35,000pa + excellent benefits
About The Role
At Sodexo, we believe that a great campus experience goes far beyond the classroom. It’s about creating safe, welcoming, and inspiring spaces where students and staff can thrive. That’s why we’re looking for a passionate and proactive Assistant Facilities and Workplace Experience Manager to join our dynamic team at the University of Greenwich, Medway.
If you’re ready to make a positive impact through exceptional service delivery, people leadership, and innovative workplace experience solutions, this is the perfect opportunity to grow your career with a global industry leader.
Working closely with our Service Delivery Manager, you’ll play a key role in delivering high-quality Integrated Facilities Management (IFM) services across the campus. You’ll lead and inspire a diverse team and ensure that every aspect of our services contributes to a safe, efficient, and engaging environment for all campus users.
You will be instrumental in managing a broad range of hard and soft FM services, including cleaning, security, business support, compliance, grounds, pest control, and more. Your proactive approach will help shape an outstanding workplace experience throughout the university community.
Responsibilities
* Lead and motivate a multi-skilled team to deliver exceptional FM services
* Manage service budgets, including labor, consumables, and materials
* Drive continuous improvement, innovation, and performance excellence
* Ensure full compliance with SLA, KPIs, safety standards, and audit requirements
* Oversee subcontractor performance and build strong supplier relationships
* Deliver engaging team communication, from daily huddles to monthly meetings
* Champion health, safety, and wellbeing across all service lines
* Support recruitment, training, development, and performance management
* Analyze data and service reports to implement meaningful improvements
* Foster strong relationships with clients, stakeholders, and internal teams
Qualifications
* Minimum 3 years’ management experience in FM or a similar environment
* Strong knowledge of hard and soft FM service delivery
* IWFM Level 4 qualification (or working towards it) – desirable
* Experience in budget management, resource planning, and payroll systems
* Confidence in producing and presenting performance reports
* A positive, solutions-focused mindset and commitment to continuous improvement
* Strong understanding of risk assessments, compliance, and safe systems of work
What We Offer
* A competitive salary & excellent benefits package.
* Opportunities for career growth and development.
* A diverse, supportive, and inclusive workplace.
* The chance to make a real difference in the day-to-day experience of students and staff
Additional Perks & Benefits
* Unlimited access to an online mental health and wellbeing support platform.
* An Employee Assistance Programme for legal, financial, and personal support.
* 24/7 access to a virtual GP service.
* Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
* Membership in the Mercer Aspire Pension Plan to help you save for your future.
* Learning and development opportunities to enhance your career growth.
* A Bike to Work Scheme, supporting both your fitness and the environment.
Ready to Be Part of Something Greater?
If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.
Friendly customers. Vibrant communities. Exciting careers.
Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
Attached Documents
* HR-5933_Benefits UK Brochure V9.pdf
* Assistant FM Workplace Experience Manager JD IFM Aug 25.pdf
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