Social network you want to login/join with:
dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic.
We’re now recruiting for a Document Integrity Consultant to join us in Leyland. In this role you’ll be responsible for issuing all travel documents, ensuring they are of a high quality and include all the information needed by our customers.
Hours: 37.5 hours per week, 5 days over 7, between 9am and 9pm
Job Accountabilities
* Issue all booking documents and collate all supplier documents
* Escalate issues and incorrect information to the Document Integrity Coordinator and work with them to identify the root cause, fix the issue and prevent reoccurrence
* Ensure documents are sent out to customers within SLAs
* Reconfirm all travel arrangements for our high-profile accounts
* Support the Document Integrity Coordinator to raise concerns regarding supplier documents to the wider business and improve ways of working
* Work as part of a team, maintaining strong relationships and supporting new colleagues with their training
To be considered for this role, we need you to have the following skills, experience and qualifications:
* Outstanding attention to detail
* Customer-focussed
* Knowledge and experience of the fulfilment process
* IT literate (knowledge of travel systems is desirable)
* Team player
* Able to work to deadlines, SLAs and targets
#J-18808-Ljbffr